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Fundaztic

Introduction: Fundaztic SG's Role in Singapore's Lending Landscape

Fundaztic SG Pte Ltd, legally registered as 201915834N, began its journey in Singapore on May 16, 2019. Operating from its principal office at 5 Shenton Way, #10-01, UIC Building, Singapore 068808, the company officially launched its operations following the grant of its Capital Markets Services (CMS) license in January 2021. Fundaztic SG is primarily owned by Peoplender Sdn Bhd, its Malaysian parent company, serving as the dedicated vehicle for managing the Singaporean peer-to-peer (P2P) financing platform.

The core business model of Fundaztic SG revolves around establishing a P2P financing marketplace. This platform efficiently connects small and medium-sized enterprises, referred to as "Issuers," that are seeking short-term working capital, with a diverse pool of "Investors," encompassing both retail and institutional entities, through the issuance of Investment Notes. Fundaztic specifically targets micro- to medium-sized businesses that often find themselves underserved by traditional banking institutions, providing them with a vital alternative source of funding.

The leadership team at Fundaztic SG is spearheaded by Kristine Ng, who also serves as the Chief Executive Officer of the parent company, Peoplender Sdn Bhd. The board and management collectively bring an impressive breadth of experience, boasting over five decades of combined expertise across banking, finance, and technology sectors. While a complete senior leadership roster is not publicly disclosed, the platform's oversight benefits from its founders, who possess strong backgrounds in banking and legal professions, ensuring a robust and experienced operational foundation.

Fundaztic's Financial Offerings: Tailored for Singaporean SMEs

Fundaztic SG exclusively focuses on providing Term Financing for SMEs through its Investment Notes, distinctly setting it apart from platforms offering personal loans. For Singaporean businesses, the maximum loan amount available stands at SGD 200,000 per borrower, providing substantial capital for various business needs. While a minimum loan amount for Singaporean issuers is not explicitly stated in public information (Malaysia's benchmark is MYR 10,000), interested businesses should inquire directly for specific lower limits relevant to the Singapore market.

Regarding interest rates, nominal rates typically commence from 7.98% per annum upwards. It is important to note that advertised investor returns can reach up to 23% per annum, with the actual rate largely dependent on the issuer's credit quality and the tenor of the loan note. The effective Annual Percentage Rate (APR) in Singapore may vary, and while exact MAS-filed APRs are not publicly disclosed, Fundaztic commits to staged disclosure of fees and APRs in compliance with MAS guidelines, ensuring transparency for borrowers.

Loan terms and repayment periods are designed for flexibility, with a minimum tenure of six months and a maximum of thirty-six months. Repayments are structured as monthly principal and interest installments, a common and predictable schedule for businesses managing cash flow. The fee structure for Fundaztic SG includes an origination or processing fee, which starts from 1% per annum of the funded amount. A significant benefit for borrowers is the waiver of legal and documentation fees, reducing upfront costs. Furthermore, there is no penalty imposed for early settlement, offering businesses the flexibility to repay their loans ahead of schedule without additional charges. Information regarding late payment fees is not publicly disclosed, and potential borrowers should confirm these details prior to application. Generally, Fundaztic's loans are unsecured, meaning they do not require physical collateral. Instead, credit underwriting relies heavily on the issuer’s financial statements, business track record, and sector risk assessment, complemented by board guarantees and diversified note allocation for risk management.

Navigating Fundaztic: Application, Technology, and Operational Insights

For Singaporean SMEs considering Fundaztic, the application process is fully digital and streamlined. Businesses can apply through the official web portal or via the dedicated mobile application, available on both iOS (requiring iOS 9.0 or later) and Android platforms (through Google Play). The Know-Your-Customer (KYC) and onboarding process is entirely digital, involving identity verification and the secure upload of corporate documents. This digital approach often leads to automated approval for basic credit checks within a quick ten-minute timeframe, enhancing efficiency for busy business owners.

Fundaztic employs a proprietary algorithm for credit scoring and underwriting. This advanced system meticulously assesses an issuer’s financial statements, historical business performance, and sector-specific risks. To further manage risk, the platform incorporates portfolio diversification and offers a "Principal Protect" scheme. Once funding is complete, disbursements are made promptly via bank transfer to the issuer's corporate account, typically within five business days. For repayments, monthly installments are collected via automated clearing house (ACH) processes. In cases of late repayment, the platform initiates reminders, and if debts remain uncollected beyond thirty days, they are escalated to external recovery agents, though specifics on this timeline remain unverified.

The Fundaztic mobile application offers several user-friendly features, including Face ID or Touch ID login, investment tracking capabilities, and access to e-statements. While the app is available on both major mobile operating systems, aggregate ratings for the Singaporean app are not publicly available. The Malaysian version of the app, however, holds an average rating of 2.3 stars, with user feedback often citing concerns related to user experience and fees. Beyond the app, Fundaztic maintains a robust digital presence through its corporate website, which features an investor dashboard and an issuer application portal, alongside active social media channels on Facebook and Instagram. Fundaztic SG provides nationwide coverage across Singapore and does not operate physical branch offices, underscoring its commitment to a digital-first model. Its primary customer base consists of SMEs in sectors such as food and beverage, retail, and services. The investor demographic tends to be high-net-worth individuals and retail investors seeking yields exceeding 8% per annum.

Regulatory Compliance, Market Position, and Customer Experience

Fundaztic SG operates under the stringent oversight of the Monetary Authority of Singapore (MAS), holding a Capital Markets Services (CMS) License for dealing in capital market products, specifically securities. This licensing ensures that Fundaztic adheres to comprehensive MAS regulations, including those pertaining to Anti-Money Laundering and Countering the Financing of Terrorism (AML/CFT), robust risk management frameworks, and strict conduct requirements. It is noteworthy that there have been no public MAS enforcement actions or penalties reported against Fundaztic SG, indicating a consistent adherence to regulatory standards.

To safeguard its customers, Fundaztic has implemented several consumer protection measures. Its "Principal Protect" scheme offers reimbursement of up to SGD 10,000 to SGD 30,000 per portfolio, subject to specific diversification rules, providing a layer of security for investors. The platform also ensures staged disclosure of fees and Annual Percentage Rates (APRs), fully complying with MAS guidelines to maintain transparency for both issuers and investors. In the competitive Singaporean market, Fundaztic holds a distinct position as the seventh licensed P2P platform, carving out a niche in the SME financing segment. It competes with other established players such as Validus, Minterest, and B2BPay, particularly in the realm of SME term loans and invoice financing. Fundaztic's key differentiators include a relatively low entry barrier for investors (the Malaysian minimum is MYR 50, with the Singapore minimum unverified), the absence of documentation fees, no early settlement penalties, and the reassuring "Principal Protect" offering. The company has articulated plans for growth, which include integrating AI-driven credit analytics and broadening its product suite, though these remain unverified. There is also potential for regional expansion, leveraging its Malaysian parent company's network. Currently, no specific bank or telecommunications partnerships have been announced in Singapore, although its Malaysian operations collaborate with Mezzanine Ventures for capital.

Customer experience, while a crucial aspect, presents a mixed picture, primarily due to the limited public reviews for the Singaporean app. The Malaysian app, however, has an average rating of 2.3 stars, with common complaints revolving around perceived upfront processing fee deductions that lack sufficient clarity and issues with app stability or login functionality. Fundaztic's customer service typically provides support via email and an in-app chat feature, with unverified Service Level Agreement (SLA) targets aiming for a response within three business days. Despite some operational feedback, anecdotal success stories suggest that SMEs funded through Fundaztic, spanning technology, retail, and food and beverage sectors, have achieved an average revenue growth of 25% post-financing, though these figures are also unverified.

Practical Advice for Singaporean Businesses Considering Fundaztic

For small and medium-sized enterprises in Singapore evaluating Fundaztic as a financing option, a thoughtful and thorough approach is highly recommended. Firstly, it is crucial to evaluate your business needs precisely. Fundaztic specializes in unsecured term financing for SMEs, so ensure your funding requirement aligns with this offering. If your business requires capital for working expenses, expansion, or specific projects, Fundaztic’s business-centric loans may be suitable. Those seeking personal loans will need to explore other platforms as Fundaztic does not provide such products.

Secondly, understand all costs involved. While Fundaztic offers competitive nominal interest rates starting from 7.98% per annum, it is vital to ascertain the effective Annual Percentage Rate (APR) specific to your loan application. Pay close attention to the origination or processing fee, which begins at 1% per annum of the funded amount. Although legal, documentation, and early settlement fees are waived, always clarify any potential late payment charges directly with Fundaztic. Transparency regarding these costs is essential for accurate financial planning.

Thirdly, meticulously review the loan terms and repayment structure. Fundaztic offers tenures ranging from six to thirty-six months with monthly principal and interest repayments. Assess if these terms align with your business's projected cash flow and ability to service the debt comfortably. While the digital application process is swift, ensure your corporate documents and financial statements are readily available for a smooth KYC and underwriting process.

Fourthly, assess the digital experience. Fundaztic operates primarily through its web portal and mobile application. Familiarize yourself with these platforms. While specific reviews for the Singaporean app are scarce, understanding the features like digital identity verification, investment tracking, and e-statements can help determine if the digital interface meets your expectations for ease of use. Be prepared for a fully online interaction, as Fundaztic does not have physical branches.

Finally, consider the regulatory protections and market position. Fundaztic holds a Capital Markets Services License from the MAS, which means it operates under strict regulatory guidelines concerning risk management and conduct. The "Principal Protect" scheme offers an additional layer of security for investors, indirectly benefiting the platform's stability. While Fundaztic is a recognized player in the P2P SME lending space, it is prudent to compare its offerings with other MAS-licensed competitors in Singapore to ensure you are securing the most favorable terms for your business. Always read the fine print of any agreement before committing to a loan, seeking independent financial advice if necessary, to make a well-informed decision for your business's financial health.

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James Mitchell

James Mitchell

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Over 8 years of experience analyzing loan markets and banking systems across 193 countries. Helping consumers make informed financial decisions through independent research and expert guidance.

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